Cookie Policy

How we use cookies and tracking technologies

Last Updated: March 2026

1. What are Cookies?

Cookies are small text files placed on your device when you visit a website. They contain information about your browsing activities and preferences. Cookies help websites remember information about your visit and enhance user experience. They can be stored temporarily (session cookies) or permanently (persistent cookies).

2. Types of Cookies Used by PlayVault

Essential Cookies

Purpose: Essential cookies are necessary for basic platform functionality and cannot be disabled. They are required for:

  • User authentication and login functionality
  • Session management
  • Security and fraud prevention
  • Basic platform navigation

Consent Required: No - Essential cookies are automatically used

Functional Cookies

Purpose: Functional cookies remember user preferences and improve user experience by enabling:

  • Language and display preferences
  • Game settings and customization
  • User interface preferences
  • Accessibility features

Consent Required: Optional - You can disable these cookies, though this may reduce functionality

Analytics Cookies

Purpose: Analytics cookies help us understand how users interact with our platform through:

  • Page visits and navigation patterns
  • Game popularity and engagement metrics
  • Technical performance monitoring
  • User journey analysis

Data Collection: Analytics data is aggregated and anonymized. Individual user behavior is not tracked personally.

Consent Required: Yes - You can opt-out of analytics cookies

Advertising and Tracking Cookies

Purpose: We may use cookies for targeted advertising and cross-site tracking to:

  • Display relevant advertisements
  • Measure advertising effectiveness
  • Prevent ad fraud
  • Track conversion metrics

Consent Required: Yes - You can opt-out of advertising cookies

3. Third-Party Cookies

PlayVault may use third-party services that set their own cookies on your device for purposes including:

  • Analytics (Google Analytics, similar services)
  • Advertising networks and ad servers
  • Payment processing (if applicable)
  • Customer support services

Third-party cookies are subject to those services' privacy policies. PlayVault is not responsible for third-party cookie practices.

4. Other Tracking Technologies

Beyond cookies, PlayVault may use:

  • Pixels: Tiny images that track page visits and user interactions
  • Local Storage: Browser storage of user preferences and data
  • Web Beacons: Tracking elements in emails or pages
  • Device Identifiers: Mobile device tracking technologies

5. Cookie Consent and Management

When you first visit PlayVault, you will be presented with a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize cookie preferences
  • Access detailed cookie information

You can change cookie preferences at any time through the platform settings or by updating your browser settings.

6. Browser Cookie Controls

You can manage cookies through your web browser:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy > Clear browsing data

You can delete all cookies or set your browser to decline cookies. Declining may limit platform functionality.

7. Do Not Track

PlayVault respects "Do Not Track" (DNT) signals from browsers where feasible. If your browser sends a DNT signal, we limit analytical and advertising tracking. However, some essential functionality may still require minimal tracking for security and authentication purposes.

8. Data Retention

Cookie retention periods vary:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Retained for specified periods (typically 1-5 years)
  • Analytics Cookies: Aggregated data retained according to analytics provider policies

Users can delete cookies at any time through browser settings.

9. Cookies and Children

PlayVault is for users 18 and older. We do not knowingly set cookies for individuals under 18. Age verification is mandatory before accessing the platform.

10. EU and UK Cookie Law Compliance

For users in the European Union or United Kingdom, PlayVault complies with ePrivacy Regulations and GDPR requirements including:

  • Explicit consent for non-essential cookies before deployment
  • Clear information about cookies and purposes
  • Easy cookie preference management
  • Right to withdraw consent anytime

11. Canadian Cookie Compliance

PlayVault complies with Canadian PIPEDA requirements and provincial privacy laws regarding cookie and tracking technology use.

12. Cookie Policy Changes

PlayVault may update this Cookie Policy to reflect new technologies, legal requirements, or business practices. Continued platform use constitutes acceptance of policy changes.

13. Cookie List

Essential Cookies:

  • Session ID - User session management
  • Authentication Token - Login authentication
  • CSRF Token - Security protection

Functional Cookies:

  • User Preferences - Language, theme settings
  • Game Settings - Player preferences

Analytics Cookies:

  • Google Analytics - Aggregated usage statistics
  • Internal Analytics - Platform performance tracking

14. Questions and Contact

For questions about cookies and tracking practices:

Email: privacy@playvault.ca

We will respond to cookie-related inquiries within 5 business days.

15. Additional Resources

Learn more about cookies and online privacy: